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Full-time Position Type
$20Hourly Rate

ID: 14 Published: January 21, 2016 4:06 pm


Under direct supervision, Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.
I. Key Responsibilities

  • Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
  • Answer phone calls and direct them appropriately.
  • Schedule appointments according to office guideline.
  • Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
  • Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
  • Prepare charts for patient appointments making sure all necessary information is complete.
  • Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
  • Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
  • Confirm next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
  • Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.
  • Perform other duties as assigned.

II. CHI Core Expectations
At CHI, we expect all our employees to live the values of Reverence, Integrity, Compassion and Excellence at work by:

· Honoring and caring for the dignity of all persons in mind, body, and spirit
· Ensuring the highest quality of care for those we serve
· Working together as a team to achieve our goals
· Improving continuously by listening, and asking for and responding to feedback
· Seeking new and better ways to meet the needs of those we serve
· Using our resources wisely
· Understanding how each of our roles contributes to the success of CHI.

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